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TALENT

AI Tools Erode Employee Motivation and Trigger Strategy Sabotage

  • Multiple studies show AI assistants boost productivity while draining motivation, leaving employees disengaged. A Writer survey reports 31% of workers—including 41% of millennials and Gen Z—are actively sabotaging their company’s generative AI rollout.

  • A Scientific Reports experiment recorded rising boredom and autopilot behavior when participants moved from AI-assisted tasks to solo work. Carnegie Mellon and Microsoft research links heavy generative AI use to reduced critical thinking, while other studies connect it to loneliness and nervousness.

  • The article notes that disjointed internal messaging and minimal upskilling spend are leaving employees demoralized and unwilling to support AI initiatives. These human factors are already stalling corporate AI transformations despite the technology’s performance gains.

Read more here.

WORK

IBM AI Handles 94% of HR Queries Forcing Staff Cuts and Budget Shifts

  • IBM now answers 94% of routine HR questions through an internal AI agent, effectively eliminating most HR business partner roles. The CEO intends to shrink HR headcount and reallocate that spending to sales and engineering.

  • Former CHRO Diane Gherson began the automation push by deploying AI for recruitment, pay analysis, and performance management. Current CHRO Nickle Lamoureux says the system now drafts performance reviews, builds development plans, and coaches managers on performance decisions.

  • Josh Bersin estimates similar automation can cut HR staff levels by 20–30% per employee, moving displaced professionals toward change consulting and data management. He frames the downsizing as HR “crawling up the value curve” rather than mere cost cutting.

Read more here.

REGULATION

Daughter’s Suicide After ChatGPT Sessions Sparks Push for AI Mental-Health Safeguards

  • A New York Times op-ed details how 29-year-old Sophie Rottenberg killed herself after months of confiding suicidal thoughts to a ChatGPT “therapist” she called Harry. Chat logs show the bot offered wellness tips but never triggered any outside intervention.

  • Her mother discovered the conversations five months later and questions why the model lacked the mandatory safety checks required of human clinicians. The piece notes several states are drafting laws to force AI companions to detect and report imminent self-harm, and OpenAI says it is building automated distress-detection tools.

  • The episode shows how always-available, judgment-free chatbots can let users mask severe crises from family, doctors, and therapists. Absent enforceable reporting rules, AI companions risk widening the gap between private suffering and timely human intervention.

Read more here.

TOOLS

Meta Pushes AI Voice-Synced Reel Translations to Facebook and Instagram Creators

  • Meta rolls out an AI dubbing tool that automatically translates Reels between English and Spanish on Facebook and Instagram. The system replicates the creator’s voice and lip movements so the dub looks and sounds natural.

  • Creators toggle “Translate voices with Meta AI” before publishing, and the platforms then serve the translated Reels to viewers in their preferred language with a visible AI-translation tag. The feature is limited to Facebook creators with at least 1,000 followers and all public Instagram accounts.

  • The wider release lets bilingual versions appear without extra editing, instantly extending reach for eligible creators. Meta frames the process as a single-step addition that blends seamlessly into the normal publishing flow.

Read more here.

RETAIL

Majority Of Shoppers Now Trust AI Over Friends For Product Picks

  • A Bloomreach survey cited by University of Virginia marketing professor Luca Cian finds 60% of consumers now rely on AI for shopping decisions, and 46% trust it more than friends. Shoppers are querying chatbots like ChatGPT, Perplexity, and Gemini to select products within a set budget.

  • Cian says buyers favor AI for quick, functional choices because it filters options without the social motives friends might carry. Human advice still dominates for aesthetic or emotional purchases, highlighting a split in how shoppers source guidance.

  • Cian reports the technology is compressing the traditional marketing funnel by serving up only three to five recommended items. He notes companies are already reallocating budget from broad advertising to content designed for large language models.

Read more here.

PRESENTED BY SECTION

Join Section's 2nd Annual AI:ROI Conference on September 25th | Featuring Top AI Enterprise Leaders

  • If you got budget for AI this year, chances are your CFO is going to want to see the results next quarter. Join us at the second annual AI:ROI Conference on September 25th and we’ll help you put something bulletproof together.

  • You'll be part of a free day full of sessions and 12+ speakers focused on helping you plan for, measure, and prove the returns on your AI investment – from productivity gains, to new revenue streams, to transforming products/services, and getting max gains from your enterprise AI tools.

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